PRIMECALL’S VOIP SERVICES

14 Dec PRIMECALL’S VOIP SERVICES

The world of telecommunications as we know it has evolved. With the rise of Voice Over Internet Protocol (VOIP), many businesses have been able to scale up. They’ve also been able to cut down the huge costs associated with traditional Private Branch Exchange (PBX) systems.

The Covid-19 pandemic has also opened the eyes of more businesses to the infinite possibilities of the internet. Many businesses now run hybrid or completely remote operations. And VOIP is at the heart of it all. If you haven’t tapped into the infinite possibilities presented by this technology, you risk having your business left behind at best.

Much of the features you or your business will be able to enjoy depends on the VOIP service provider you choose. With the right service provider, you could get lots of amazing features that suit your needs. What’s more, you could get all of that at a giveaway price when compared to your traditional telephone service. Sounds interesting, right? It gets better depending on your service provider of choice.

PrimeCall, as a VOIP service provider, offers cloud-based solutions that are both scalable and packed with features. Here are Some of PrimeCall’s solutions:

1. MOBILITY

Traditional PBX systems are more or less fixed. It is practically impossible to have one in your pocket everywhere you go. PrimeCall incorporates features that ensure you can take your business wherever you go. You can use any of your devices as long as they are connected to the internet. Some of PrimeCall’s features that make this possible include:

iPhone/Android smartphone app: With this app, you are essentially carrying your office extension with you on your iPhone or Android smartphone.

Chrome Extension: If for some reason you would rather use your computer in lieu of your smartphone, this feature lets you do just that. It also incorporates a click-to-call feature that allows you to dial automatically from your browser.

2. SOFTWARE INTEGRATION

The ability to integrate your telephone services with software such as a Customer Relations Management (CRM) tool is one of the most desired features of VOIP. PrimeCall provides a developer-friendly phone system that easily incorporates CRM. This will make tracking and management of sales leads and customers more efficient. Organizing client information will also become a seamless affair, saving time, and ensuring productivity.

3. NEVER MISS A THING

It is easy to miss out on critical information with traditional PBX systems. For instance, it is all too easy to miss a call and not realize it. This could cause you to lose good business. Here are some PrimeCall’s features that ensure you never miss out on anything:

Missed Call Notification: this feature takes missed call notifications directly to your email. That way, you have a second chance even if you fail to see it on your device call logs.

Call Recording: Monitor or listen to incoming and outgoing calls at any time.

Call Log Analytics: Get well-arranged information on inbound and outbound calls. Everything you need to keep track of leads, prospects, and clients at your fingertips.

4. ALL-IN-ONE COMMUNICATION

As opposed to the traditional telephone system where you can only make and receive voice calls, PrimeCall’s VOIP services include a lot more functionalities. It supports and manages all types of communications with ease including voice, e-mail, facsimile, instant messaging, call conferencing, etc. All you need do is use whichever you are most convenient with at any one time.

5. MORE AND MORE

PrimeCall possesses a plethora of other features that can make your business communications stand out, ranging from sequential dialing to 3-way conferencing; from instant call back to group voice mail; from custom messages to fax machine integrations. The list goes on. We ensure your company has access to all our innovative tools regardless of the size of your business.

6. CUSTOMIZATION

We understand that you may want only features that suit your exact needs. That’s quite okay. PrimeCall gives you access to various customization options. And we’ll be there to guide you every step of the way.

Finally, your VOIP service provider should be able to save you a lot of money. This is, in fact, one of the most important reasons why many businesses have employed our services. Our prices are reasonable. And unlike other traditional telecom providers, the price we quote already includes tax and fees. Thus, you can rest assured that there will be no surprises on the bill at the end of the month. Visit our website www.primecall.com for more information about our services.