Support · Hardware Returns
Return or replace your hardware.
If a phone or accessory arrived damaged, stopped working, or is no longer needed, start a return here. Submit the details below and we issue an RMA number with return instructions.
Prepaid return label
Replacement shipped fast
Warranty checked for you
1
Tell us what happened
Enter your account, the device model or serial number, and a short description of the issue.
2
We issue your RMA
Our support team reviews the request, confirms coverage, and emails you an RMA number with a return label.
3
Ship it back
Pack the device with the RMA number visible. Replacements ship as soon as the return is received and inspected.
Not sure if your device is still covered? Call (844) 597-7463 or check the hardware guide.