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Solutions · Enterprise

One enterprise. Every location. Fully connected.

Unify calling, messaging, meetings, contact center, mobility, administration, and analytics across your entire organization.

Central control
Flexible deployment
Expert support
Multi-location scale
Connect every office and location
Central administration
Manage users and devices centrally
Connected work
Voice, video, messaging, everywhere
Organization visibility
Understand activity and outcomes
Built for complex organizations

Connect every office, team, and customer experience.

Bring headquarters, IT, employees, branch teams, and customers together without adding complexity.

One connected enterprise platform

Enterprise communications without enterprise complexity.

Give employees, administrators, customer-facing teams, and leaders one consistent experience across every location and device.

Centralized IT operations

Manage every location from one secure workspace.

Give IT teams one view over every office, department, numbers, providers, and organizational call flows.

Multi-tier user and device management
Department, region, and location controls
Role-based administrator permissions
Organization-wide directories and controls
Usage, service, and utilization visibility
IT operations team monitoring regional office deployments across multiple screens
Regional office connected
Deployment healthy
Connected onboarding

One organization. Every deployment stage.

Move from discovery through architecture, configuration, migration, and supported launch.

Discover
Needs assessment
Design
Architecture and flows
Configure
Platform and devices
Migrate
Numbers and data move
Launch
Supported go-live
Enterprise mobility

One work experience across every device.

Employees can call, message, transfer, check presence, and collaborate using the device that fits the moment.

Desktop app and browser-based softphone
Smartphone app with extension features
Desk phones for focused office calling
Shared contacts and synchronized presence
Seamless call control and transfer
PrimeCall running on desk phone, laptop, smartphone, and tablet
Desk, mobile & web · in sync
Call control ready
Leadership team collaborating across offices using video conferencing and shared dashboards
Global meeting connected
Global collaboration

Bring distributed teams into one shared experience.

Connect offices, remote employees, executives, project teams, and customers with unified calling, video, messaging, and meetings.

High-quality video without instability
Calling and messaging across locations
Shared directories and presence
Centralized business directory
Desktop, web, mobile, and desk experience
Customer-facing operations

Give every customer team a connected view.

Bring sales, support, and account teams together with one consistent customer record and shared insight.

Multi-agent and skill-based routing
Seamless handoffs across support, sales, and success
Office and location dashboards for oversight
Recording, sentiment, and conversation insight
Customer-facing team managing calls and conversations across multiple screens
Priority customer connected
Enterprise analytics

See how your entire organization communicates.

See activity, availability, and communication patterns across every office, department, and workspace.

Explore analytics
1,248
Total calls
28
Locations
403
Employees
94%
Retention
Enterprise administration automation

Less manual administration. More operational control.

Automate routine communication steps while keeping enterprise control and oversight.

Organization Routing

Route calls and messages by office, department, skill, or availability.

User Provisioning

Standardize onboarding, roles, and access across every new employee.

Business Integrations

Connect communications with your CRM, helpdesk, and business systems.

Security, compliance & reliability

Communication your enterprise can trust.

Enterprise-grade reliability
Encryption
Role-based access
Multi-location control
Business continuity
White-glove enterprise onboarding

From architecture to connected—without disruption.

A dedicated PrimeCall team guides planning, configuration, training, and number porting.

1
Discover
Goals and requirements
2
Design
Call flows and roles
3
Configure
Platform and devices
4
Scale
Multi-location rollout
5
Launch
Supported go-live
Enterprise environments

Flexible enough for every complex organization.

Multi-Location Enterprises

Central control with local offices, numbers, and reporting.

Distributed Workforces

Remote and hybrid employees connected on any device.

Customer-Facing Operations

Sales, support, and account teams on one shared view.

Regulated Organizations

Recording, access control, and compliance built in.

Ready to connect your entire enterprise?

See how PrimeCall can unify communications, administration, and analytics across your entire enterprise.

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