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Plans & Pricing

Simple pricing for every team.

Straightforward per-user pricing across calling, contact center, video, and fax — no long-term contracts and guided onboarding on every plan.

Most popular
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Contact sales
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Prices shown per user, per month. A minimum of one Supervisor license is required for contact-center features.
Looking for our international rates? View international rates
Compare plans

Every feature, side by side.

Features
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Calling
HD audio
Unlimited US & Canada
Voicemail to email
Visual voicemail
Auto attendant & IVR
Call recording
Apps & collaboration
Video meetings
Mobile & desktop apps
Browser webphone
Business SMS
Voicemail transcription
Contact center
Softphone with agent tools
Advanced call queue
Real-time queue analytics
Queue supervisor tools
Admin & support
Easy-to-use web portal
24/7 support
Integrations & Zapier
Single sign-on (SSO)
Multi-site management
Video Meetings

Add HD video to any plan.

Standalone or bundled with a calling plan — meet, record, and collaborate.

Basic
Free
Get started
Up to 10 participants
5 concurrent video streams
No meeting time limits
Standard
$12.99 /user/mo
Get started
Up to 50 participants
25 concurrent streams
1 custom meeting URL
Outlook add-in
Most popular
Pro
$16.99 /user/mo
Get started
Up to 100 participants
30 concurrent HD streams
Meeting recording & transcription
Unlimited storage
Enterprise
$19.99 /user/mo
Get started
Up to 200 participants
International dial-in
End-to-end encryption
Breakout rooms
Virtual Fax

Secure faxing, priced by volume.

Send and receive from portal or email — encrypted, with delivery confirmations.

eFax Starter
$8.99 /mo
Contact sales
300 pages / month
1 fax number
1 outbound email
10¢ per-page overage
Most popular
eFax Standard
$18.99 /mo
Contact sales
1,500 pages / month
1 fax number
1 outbound email
10¢ per-page overage
eFax Pro
$26.99 /mo
Contact sales
2,500 pages / month
1 fax number
1 outbound email
10¢ per-page overage
Portal
$26.99 /mo
Contact sales
2,500 pages / month
1 fax number
Up to 5 user accounts
Secure online portal
Acceptable Use Policy applies to all plans. Other taxes and fees — including regulatory recovery, E911 service, and state & local taxes — may apply. Fax plans require a one-time porting/activation fee. Overages are billed at 10¢ per page. Subject to the Terms of Service.

Not sure which plan fits?

Our specialists are people, not scripts. Tell us about your business and we'll recommend exactly what you need — nothing more.

Book a demo Call (844) 597-7463

PrimeCall plans and pricing

Per user, per month, in US dollars. No long-term contracts. Annual billing saves about 15%.

Simple

Lobby and common-area phones. $14.99 per user / month billed monthly, or $12.99 per user / month billed annually.

  • Unlimited US & Canada calling
  • HD audio & basic call features
  • Voicemail to email
  • Easy-to-use web portal

Modern (most popular)

Everyday business users. $24.99 per user / month billed monthly, or $20.99 per user / month billed annually.

  • Everything in Simple, plus:
  • Video meetings & mobile apps
  • Webphone & business SMS
  • Auto attendant, IVR & recording

Agent

Contact-center agents. $34.99 per user / month billed monthly, or $29.99 per user / month billed annually.

  • Everything in Modern, plus:
  • Softphone with agent tools
  • Advanced call-queue features
  • CRM & Microsoft Teams integration

Supervisor

Contact-center supervisors. $39.99 per user / month billed monthly, or $33.99 per user / month billed annually.

  • Everything in Agent, plus:
  • Real-time queue analytics
  • Queue supervisor tools
  • Sentiment analysis & call transcription

A minimum of one Supervisor license is required for contact-center features.

Explore more of the platform

Business callingHD voice, smart call routing, recording and analytics across desk phone, desktop, browser and mobile.Contact centerIntelligent routing, live supervisor coaching, CRM screen pop and service insight for teams that field volume.Savings calculatorEnter your current bill and user count to see the three-year difference against PrimeCall pricing.
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