This report gives the details of the Queue callback. The report could be searched on start date, end date and status. This report is divided into two parts.
- Queue callback details
By clicking on the plus sign, user can see more details for the particular callback.
Exporting a report –
The whole report can be exported in a .csv format to the device by clicking the ‘EXPORT’ button in the search tab.
Also, if the report has to be filtered by start date, end date and status, then the criteria can be entered in the search tab and then export the report, which will export only the filtered report.