This page lists all the call groups that have been Created till date. This group will be assigned to extension in the extension creation process. The extensions that are in the same group can answer calls for each other remotely.

The page is divided into two sections.

  • Search – It is for searching the groups by name.
  • Group List – This section lists out the groups that have been created till date.


Adding a group –

To add a new group, click on the ‘Add Group’ button above the grid . A popup will open. Fill in the details and click ‘Create’.


Editing a group –

To edit a group, click on the editable field in the grid itself that has to be edited. Make the required changes and click on the checkmark button to save the changes.

Deleting a group –

To delete a group, click the little red icon for that group in the grid. It will delete the group.