This page can be used for Feedback Call Settings.
Feedback On Incoming Calls – Enable to take Feedback call on Incoming calls from the extension.
Feedback On Outgoing Calls – Enable to take Feedback call on Outgoing calls from the extension.
Feedback Method – Feedback method can be selected from here.Available feedback methods are Extensions, Queue extension, Ring Group Extension and Feedback IVR.
Feedback Destination – if Feedback Destination is selected as Extensions then in Feedback Destination extension list will be available.
Feedback Call Tries – Feedback Call Tries can be defined here.
Feedback Retry Time (min) – Feedback Retry Time can be defined here in minutes so system will try to call customer after this minutes.
Feedback Ring Timeout (sec) – Feedback Ring Timeout can be defined here.
Feedback Prompt Language – Feedback Prompt language can be selected from here.
Feedback Answer Prompt – Feedback Answer Prompt can be selected from here.