Extensionwise ASR/ACD

This report shows the ASR/ACD for the particular extension based on the selected date.

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  • Extensionwise ASR/ACD

Exporting a report –

The whole report can be exported in a .csv format to the device by clicking the ‘EXPORT’ button in the search tab.

Also, if the report is to be filtered by date range and extension number then the criteria has to be entered in the search tab and then export the report, which will export only the filtered report.