This report gives the number of calls handled by the system on an hourly basis for the particular date.The report could be searched on start date, end date. This report is divided into two parts.
- Date hour wise calls
Exporting a report –
The whole report can be exported in a .csv format to the device by clicking the ‘EXPORT’ button in the search tab.
Also, if the report has to be filtered by start date, end date, then the criteria can be entered in the search tab and then export the report, which will export only the filtered report.