Our VoIP Telephony Platform. Its main purpose is to simplify and enhance your day-to-day communication and collaboration experience.

Desktop App

Desktop App

is a powerful desktop Unified Communications application specifically designed to take your business communications to a whole new level by tightly integrating with PBXware, our VoIP Telephony Platform. Its main purpose is to simplify and enhance your day-to-day communication and collaboration experience.

It packs everything you need for a successful collaboration with your staff including IP Phone integration, Softphone, Messaging, Conferencing, CRM access, Faxing, File transfer functionality and much more. All gloCOM features are neatly packaged within a single elegant desktop application interface with great user experience available on all major desktop platforms.

gloCOM is offered in Office, Business, Agent and Supervisor Editions, each supporting specific features maximizing efficiency and productivity.

Unified Communications on Desktop & Mobile

Designed to provide business users with a set of Unified Communications features and benefits capable of transforming a companies communications system into a real powerhouse, gloCOM is available on Microsoft Windows, macOS and Ubuntu Linux.

While on the move – take your office with you and seamlessly transfer from desktop to your mobile device by using gloCOM GO – our mobile application available on Google Android and Apple iOS.

PBXware Telephony Platform

gloCOM is designed to run natively on the PBXware. PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.

Bicom Systems’ softswitch is offered in the Business, Call Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability.


gloCOM meeting is a gloCOM Module that allows any user to set up meetings without the hassle of switching applications. With access to all of your gloCOM contacts you can start collaborating with a single click.

gloCOM meeting allows you to meet with multiple users simultaneously, while offering: Video conferencing – in grid and speaker view, Audio conferencing, Screen sharing – specific application or whole screen sharing, Remote control when screen sharing, and Group chat.

You can also schedule meetings in advance and even set up recurring meetings that suit your team’s needs.


You can choose between three different branding options: Bicom Systems branded option as gloCOM, non-branded option as Communicator, and the OEM option. Offer Unified Communications with your Company’s identity.

Customer Relations Management

gloCOM has implemented native integration with all major CRM systems. It is designed to use URL pop-up events (for inbound and outbound calls, on-call answered or ringing) which integrate with any 3rd party CRM system.

Deskphone Integration

Answer and place calls using your IP Phone and seamlessly transition to gloCOM providing additional advanced Unified Communications features. Together with the full range of features available in gloCOM you can control supported IP Phone models directly from the application. As a result you can continue working with no interruptions.

Connect and Collaborate

Work closely with your team using Audio Conference, Group Chat, Video, Instant Messaging, Fax, File Transfer, and more. Stay connected with your friends and colleagues in and out of the office with the gloCOM Unified Communications application.

Fully-featured Package



Instant Messaging


Online Presence



CRM integration

gloCOM Brands


Bicom Systems branded option includes the company’s logo in the top right corner of the Unified Communications application, homepage link that opens the Bicom Systems homepage, a help-page link that opens the Bicom Systems help-page, and it also includes the gloCOM application name and icon.


A non-branded, white-label Unified Communications option that removes all mentions of Bicom Systems. Communicator comes without the Bicom Systems logo, homepage, and help-page link, and it changes the application name and icon to Communicator.

Communicator Branding

In addition to removing all of the Bicom Systems brandings from the application, users have the ability to set the homepage, the help page links, and add their own company logo via Bicom Release Manager.

Dive into Unified Communications universe through Desktop App


Technological upgrade

gloCOM creates a modern office communications system retaining the classic phone system experience.


Contact management

Keep your PBX, Outlook, Google and Apple contacts in the intuitive gloCOM Click-to-Dial interface, all in one application.


Smooth communication

Enjoy high quality calls (G.722 HD codec) faxing, instant messaging, seamless contact integration and voicemail inbox GUI.


Simplified setup

Reduces the time and effort required to complete the installation of gloCOM – from download to placing a phone call in less than 5 minutes. When placed head to head with other UC on the market gloCOM is the fastest one out there based on its speed and simple installation. Take the gloCOM challenge and see for yourself how quick and easy it is to install compared to the “other guys” out there.


Increased productivity

Get things done quicker… ever been on a call with “one” colleague or supplier and needed to add someone else instantly to get the matter resolved instead of having to make a second call to resolve the matter later? With gloCOM, you can drag and drop other parties into your call seamlessly.


Instant Deployment

Deploy gloCOM on a large scale almost instantly, using Microsoft Installer and silent Install features. This would allow system admins the ability to deploy gloCOM over the network with ease.

Why ConverseLine?

Tested and proven technologies

With more than 15 years of experience in cloud phone systems, call centers, and unified communications, we have the best tools in the trade to help you start and/or improve your business.

We do not keep you waiting

Your account manager is your single point of contact that is always available to you when you need immediate attention, even when out of the office.

We are here to help

Our technical support team is always available to you via the support ticketing system, and via live chat Monday-Friday from 1AM - 6PM EST.

Solutions tailored for your business

Per your request, we develop custom features which suit your unique business needs.

Have questions? We have answers.