[vc_row css=”.vc_custom_1589807619913{padding-top: 70px !important;padding-bottom: 20px !important;}”][vc_column][vc_row_inner gap=”30″][vc_column_inner width=”1/2″][vc_custom_heading text=”Contact Center Edition” font_container=”tag:h2|font_size:50|text_align:left|color:%231489cc|line_height:60px” use_theme_fonts=”yes” css_animation=”fadeInUp” el_class=”mainheadingpart”][vc_empty_space height=”15px”][vc_custom_heading text=”of PBXware is designed to simplify and enhance call management at the busy call centers and contact centers of any size. Together with the Business and Multi-Tenant Editions, Contact Center PBX enables you to increase efficiency in the workplace and transform the way you conduct business, with each edition supporting specific features maximizing performance, reliability, and expandability.

Give your business all the tools it needs to effectively start and manage inbound call campaigns with detailed statistics, reporting and monitoring. Upgrade to PBXware Contact Center, and provide your customers with a consistent and quality experience.” font_container=”tag:h3|font_size:17|text_align:left|color:%23777777|line_height:27px” use_theme_fonts=”yes” css_animation=”fadeInUp”][/vc_column_inner][vc_column_inner width=”1/2″][vc_single_image image=”4643″ img_size=”medium” css_animation=”fadeInUp”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row css=”.vc_custom_1589807628035{padding-top: 20px !important;padding-bottom: 20px !important;}”][vc_column][vc_row_inner gap=”30″][vc_column_inner width=”1/2″][vc_single_image image=”4658″ img_size=”medium” css_animation=”fadeInUp”][/vc_column_inner][vc_column_inner width=”1/2″][vc_custom_heading text=”Agent & Supervisor Application” font_container=”tag:h2|font_size:50|text_align:left|color:%231489cc|line_height:60px” use_theme_fonts=”yes” css_animation=”fadeInUp” el_class=”mainheadingpart”][vc_empty_space height=”15px”][vc_custom_heading text=”Tie together all of your Contact Center PBX communications in a simple interface via gloCOM Agent and Supervisor editions. CC Supervisor enables real-time monitoring of Agents and Queues, tracking agents’ performance and generating comprehensive statistics reports, while the CC Agent edition provides agents with the right tools to maximize productivity, reduces unnecessary interruptions and makes communication with customers more effective.” font_container=”tag:h3|font_size:17|text_align:left|color:%23777777|line_height:27px” use_theme_fonts=”yes” css_animation=”fadeInUp”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row css=”.vc_custom_1590664097323{padding-top: 20px !important;padding-bottom: 50px !important;}”][vc_column][vc_row_inner gap=”30″][vc_column_inner width=”1/2″][vc_custom_heading text=”Dialer” font_container=”tag:h2|font_size:50|text_align:left|color:%231489cc|line_height:60px” use_theme_fonts=”yes” css_animation=”fadeInUp” el_class=”mainheadingpart”][vc_empty_space height=”15px”][vc_custom_heading text=”Contact Center Edition has a licensed Dialer feature. This feature allows lists of data to be loaded to a database, after which an application runs and dials these numbers based on the algorithm or settings entered by the Administrator. The Agent’s interface of the Dialer displays Agents with specified information regarding each call. Furthermore, this information is customizable through the Administrator login.

Dialer is managed through Campaigns. Every Campaign has lists of Leads and associated Agents (members). A Campaign is in charge of dialing the Leads and connecting them to Agents or any other different Destinations. Same as in Queue, an Administrator has a lot of possibilities to choose how a Campaign will perform dialing and bridging.” font_container=”tag:h3|font_size:17|text_align:left|color:%23777777|line_height:27px” use_theme_fonts=”yes” css_animation=”fadeInUp”][/vc_column_inner][vc_column_inner width=”1/2″][vc_single_image image=”4643″ img_size=”medium” css_animation=”fadeInUp”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1590664080815{padding-top: 20px !important;padding-bottom: 70px !important;background-color: #ffffff !important;}” el_class=”threepart”][vc_column][vc_row_inner gap=”30″][vc_column_inner width=”1/3″][vc_custom_heading text=”01.” font_container=”tag:h2|font_size:70|text_align:left|color:%231489cc|line_height:70px” use_theme_fonts=”yes” css_animation=”fadeInUp” el_class=”firstheading”][vc_custom_heading text=”Real-Time Agent Monitoring” font_container=”tag:h3|font_size:23|text_align:left|color:%23333333|line_height:32px” use_theme_fonts=”yes” css_animation=”fadeInUp” el_class=”midheading”][vc_custom_heading text=”Ensure that your call center workforce is effective, successful and consistently delivering outstanding customer service. Use the “Monitor” feature to listen in on an active call and identify problems quickly and while listening use “Whisper” to speak with the agent without the caller knowing, or “Call Barge” to speak with the agent and the caller.” font_container=”tag:p|font_size:18|text_align:left|color:%23777777|line_height:28px” use_theme_fonts=”yes” css_animation=”fadeInUp” el_class=”lastheading”][/vc_column_inner][vc_column_inner width=”1/3″][vc_custom_heading text=”02.” font_container=”tag:h2|font_size:70|text_align:left|color:%231489cc|line_height:70px” use_theme_fonts=”yes” css_animation=”fadeInUp” el_class=”firstheading”][vc_custom_heading text=”Contact Center Wallboard” font_container=”tag:h3|font_size:23|text_align:left|color:%23333333|line_height:32px” use_theme_fonts=”yes” css_animation=”fadeInUp” el_class=”midheading”][vc_custom_heading text=”Contact Center Wallboards provide the information for all your agents in real time. Data is presented in a way that is easier to read and helps measure the call center performance. Wallboards keep Agents informed with all call center activities while allowing them to remain focused on their own tasks.” font_container=”tag:p|font_size:18|text_align:left|color:%23777777|line_height:28px” use_theme_fonts=”yes” css_animation=”fadeInUp” el_class=”lastheading”][/vc_column_inner][vc_column_inner width=”1/3″][vc_custom_heading text=”03.” font_container=”tag:h2|font_size:70|text_align:left|color:%231489cc|line_height:70px” use_theme_fonts=”yes” css_animation=”fadeInUp” el_class=”firstheading”][vc_custom_heading text=”Unlimited Queues (ACD)” font_container=”tag:h3|font_size:23|text_align:left|color:%23333333|line_height:32px” use_theme_fonts=”yes” css_animation=”fadeInUp” el_class=”midheading”][vc_custom_heading text=”Automatic Call Distribution system helps keep customers on the line by routing incoming calls to the agent with the most suitable skill-set who can address the caller’s needs properly. ACD is a very important component of a call center and communication system. Some of its capabilities include Priority Routing, First In – First Out (FIFO), Queue Call-back, Call Monitor, Call Barging and more.” font_container=”tag:p|font_size:18|text_align:left|color:%23777777|line_height:28px” use_theme_fonts=”yes” css_animation=”fadeInUp” el_class=”lastheading”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1590664144150{padding-top: 50px !important;padding-bottom: 50px !important;background-color: #fbfbfb !important;}”][vc_column][vc_row_inner gap=”30″][vc_column_inner][vc_custom_heading text=”Are you satisfied with your current phone system?” font_container=”tag:h2|font_size:40|text_align:center|color:%231489cc|line_height:50px” use_theme_fonts=”yes” css_animation=”fadeInUp” el_class=”mainheadingpart”][vc_empty_space height=”15px”][ivan_button align=”to-center” animation=”fadeInUp” animation_delay=”300″ animation_iteration=”1″ template=”dark-bg” c_id=”.vc_1589810666883″]Learn More[/ivan_button][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row” gap=”30″ css=”.vc_custom_1590660346689{padding-top: 70px !important;padding-bottom: 70px !important;background-color: #f9f9f9 !important;}” el_class=”togglepart”][vc_column width=”1/2″][vc_tta_accordion shape=”square” color=”white” spacing=”10″ gap=”10″ active_section=”1″ css_animation=”fadeInUp”][vc_tta_section title=”Recordings” tab_id=”1590660055848-f979b1b0-ca40″][vc_custom_heading text=”Easily set up call recording for all extensions and access them via a web browser. Improve security, customer satisfaction and raise the quality of your service by playing back and analyzing the call records. To make certain that callers have given their consent, you can set default or custom announcements to be played before recording begins.” font_container=”tag:h3|font_size:17|text_align:left|color:%23777777|line_height:27px” use_theme_fonts=”yes” css_animation=”fadeInUp”][/vc_tta_section][vc_tta_section title=”Multilingual GUI” tab_id=”1590660056075-252d0979-3f33″][vc_custom_heading text=”PBXware is available in Spanish and French. Now our loyal Spanish and French-speaking users will be able to access PBXware in their native language.” font_container=”tag:h3|font_size:17|text_align:left|color:%23777777|line_height:27px” use_theme_fonts=”yes” css_animation=”fadeInUp”][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column width=”1/2″][vc_tta_accordion shape=”square” color=”white” spacing=”10″ gap=”10″ active_section=”1″ css_animation=”fadeInUp”][vc_tta_section title=”Custom Development” tab_id=”1590660160693-46ebdcf0-f818″][vc_custom_heading text=”Not every business is the same, and that is why we customize our software to the specific needs of each individual client. If your business needs a certain feature that is not available in the current version of PBXware, our team of highly skilled developers will design and develop the feature in the timeliest manner possible upon your request.” font_container=”tag:h3|font_size:17|text_align:left|color:%23777777|line_height:27px” use_theme_fonts=”yes” css_animation=”fadeInUp”][/vc_tta_section][vc_tta_section title=”Statistics” tab_id=”1590660161091-085f97b3-aedc”][vc_custom_heading text=”Access daily or monthly call statistics with ease. Filter the statistics by the date, caller and callee number. Gain insight into the extensions statistics, such as who and when has made a call, the total and average call time, the number of answered and missed calls and more. Use the graphs to display your call statistics data in a meaningful and easy to understand manner.” font_container=”tag:h3|font_size:17|text_align:left|color:%23777777|line_height:27px” use_theme_fonts=”yes” css_animation=”fadeInUp”][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row css_animation=”fadeInUp” css=”.vc_custom_1590664155266{padding-top: 70px !important;padding-bottom: 50px !important;}” el_class=”mainiconpart”][vc_column][vc_row_inner gap=”30″ el_class=”iconbox”][vc_column_inner width=”1/2″][ivan_icon_box box_type=”inside-box” title=”Monitor Pages” animation_iteration=”1″ c_id=”.vc_1590660681398″]A Campaigns’ Monitor page allows users to see a full list of all existing Campaigns on the system and access further information regarding important Real-Time data. Users may see a table divided into three main sections Calls, Agents, and Contacts. These three sections are then divided into several subsections for a better organization which makes it completely user-friendly.[/ivan_icon_box][/vc_column_inner][vc_column_inner width=”1/2″][ivan_icon_box box_type=”inside-box” title=”Queue Statistics and Reports” animation_iteration=”1″ c_id=”.vc_1590660706664″]Real-time queue statistics gives you an in-depth insight into agent activity and queue traffic where you have the access to agent’s inbound and outbound calls, missed calls, occupancy, availability, queue inbound answered and unanswered calls, as well as total calls… You can display the reports visually by using a graph or export it as a PDF or CSV file.[/ivan_icon_box][/vc_column_inner][/vc_row_inner][vc_row_inner gap=”30″ el_class=”iconbox”][vc_column_inner width=”1/2″][ivan_icon_box box_type=”inside-box” title=”Improve Service Quality” animation_iteration=”1″ c_id=”.vc_1590661060429″]With the PBXware Contact Center edition, you can track call activities in real-time and generate relevant reports that will improve your business productivity. You can generate different types of reports, such as Daily, Monthly and Extension Reports. Each report can additionally be filtered by Datetime Range, Caller, Trunk, Duration and more.[/ivan_icon_box][/vc_column_inner][vc_column_inner width=”1/2″][ivan_icon_box box_type=”inside-box” title=”IVR Statistics” animation_iteration=”1″ c_id=”.vc_1590661086143″]IVR statistics report gives you a detailed overview of how your customers are navigating an IVR menu. Currently, you can access three types of report: IVR Calls per Option, IVR Calls, and IVR Calls per Called Number. Each report can be filtered by Date Range, IVR, Called Number, Caller ID, and Destination.[/ivan_icon_box][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row disable_element=”yes” css=”.vc_custom_1589869279004{padding-top: 30px !important;padding-bottom: 70px !important;}” el_class=”mainiconpart”][vc_column][vc_row_inner gap=”30″][vc_column_inner][vc_custom_heading text=”remaining essentially unchanged.” font_container=”tag:h4|font_size:18|text_align:center|color:%23333333|line_height:30px” use_theme_fonts=”yes” css_animation=”fadeInUp” el_class=”topheadingpart”][vc_custom_heading text=”Small Business & Enterprises.” font_container=”tag:h2|font_size:50|text_align:center|color:%234319ff|line_height:60px” use_theme_fonts=”yes” css_animation=”fadeInUp” el_class=”mainheadingpart”][/vc_column_inner][/vc_row_inner][vc_row_inner gap=”30″ el_class=”iconbox”][vc_column_inner width=”1/3″][ivan_icon_box box_type=”inside-box” icon_style=”normal” size=”fa-lg” title=”Virtual Voicemail” animation=”fadeInUp” animation_delay=”300″ animation_iteration=”1″ c_id=”.vc_1589375637439″ main_css=”background-color:#f1f0ee;” ico_image=”4667″]The generated Lorem Ipsum is therefore always free from repetition, injected humour, or non-characteristic words etc.[/ivan_icon_box][/vc_column_inner][vc_column_inner width=”1/3″][ivan_icon_box box_type=”inside-box” icon_style=”normal” size=”fa-lg” title=”Auto Attendant” animation=”fadeInUp” animation_delay=”300″ animation_iteration=”1″ c_id=”.vc_1589375648118″ ico_image=”4667″]The generated Lorem Ipsum is therefore always free from repetition, injected humour, or non-characteristic words etc.[/ivan_icon_box][/vc_column_inner][vc_column_inner width=”1/3″][ivan_icon_box box_type=”inside-box” icon_style=”normal” size=”fa-lg” title=”Screen Popup” animation=”fadeInUp” animation_delay=”300″ animation_iteration=”1″ c_id=”.vc_1589375659702″ ico_image=”4667″]The generated Lorem Ipsum is therefore always free from repetition, injected humour, or non-characteristic words etc.[/ivan_icon_box][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row css=”.vc_custom_1590664341497{padding-top: 0px !important;padding-bottom: 70px !important;}” el_class=”mainiconpart”][vc_column][vc_row_inner gap=”30″][vc_column_inner width=”1/2″][vc_column_text css_animation=”fadeInUp” c_id=”.vc_1590661398058″]

[/vc_column_text][vc_column_text css_animation=”fadeInUp” c_id=”.vc_1590661413024″]

[/vc_column_text][vc_column_text css_animation=”fadeInUp” c_id=”.vc_1590661462579″]

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″][vc_custom_heading text=”Use your existing IP Phones” font_container=”tag:h2|font_size:40|text_align:left|color:%231489cc|line_height:50px” use_theme_fonts=”yes” css_animation=”fadeInUp” el_class=”mainheadingpart”][vc_custom_heading text=”PBXware is compatible with most IP Phones on the market. Use the same extension on multiple devices. Save time for both your IT personnel and your users by using features such as Automated Provisioning, Busy Lamp Field (BLF), Hot Desking, and more.” font_container=”tag:h3|font_size:17|text_align:left|color:%23777777|line_height:27px” use_theme_fonts=”yes” css_animation=”fadeInUp”][vc_empty_space height=”20px”][ivan_button align=”to-left” animation=”fadeInUp” animation_delay=”300″ animation_iteration=”1″ template=”dark-bg” c_id=”.vc_1590661647888″]Learn More[/ivan_button][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row” gap=”30″ css=”.vc_custom_1590660346689{padding-top: 70px !important;padding-bottom: 70px !important;background-color: #f9f9f9 !important;}” el_class=”togglepart”][vc_column width=”1/2″][vc_tta_accordion shape=”square” color=”white” spacing=”10″ gap=”10″ active_section=”1″ css_animation=”fadeInUp”][vc_tta_section title=”Archive your data in the cloud” tab_id=”1590664516329-cda1c7e4-0f3c”][vc_custom_heading text=”PBXware integrates with Amazon S3, Google Drive, Dropbox, and FTP. You are able to store voicemail, fax, and call data records automatically and keep them safe in a remote location.” font_container=”tag:h3|font_size:17|text_align:left|color:%23777777|line_height:27px” use_theme_fonts=”yes” css_animation=”fadeInUp”][/vc_tta_section][vc_tta_section title=”Branding” tab_id=”1590664516727-9672faa7-bbd8″][vc_custom_heading text=”Make your business stand out with your own branding added to PBXware. All we need are your logo and company colors, and our in-house team will create the complete solution that will help elevate your business to a new level.” font_container=”tag:h3|font_size:17|text_align:left|color:%23777777|line_height:27px” use_theme_fonts=”yes” css_animation=”fadeInUp”][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column width=”1/2″][vc_tta_accordion shape=”square” color=”white” spacing=”10″ gap=”10″ active_section=”1″ css_animation=”fadeInUp”][vc_tta_section title=”Powerful speech to text” tab_id=”1590664517536-cb2f7760-415e”][vc_custom_heading text=”PBXware’s voicemail system integrates with Google Cloud Speech-to-Text and IBM Watson (STT). Get text transcriptions of your voicemail messages sent to your email.” font_container=”tag:h3|font_size:17|text_align:left|color:%23777777|line_height:27px” use_theme_fonts=”yes” css_animation=”fadeInUp”][/vc_tta_section][vc_tta_section title=”CallerID lookup” tab_id=”1590664517926-000719a7-c46d”][vc_custom_heading text=”Reduce fraud, increase lead conversions, and improve message deliverability by integrating PBXware with external lookup service. Provide a customer or business with a personalized experience – even if it’s their first time calling in.” font_container=”tag:h3|font_size:17|text_align:left|color:%23777777|line_height:27px” use_theme_fonts=”yes” css_animation=”fadeInUp”][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row css=”.vc_custom_1590664964881{padding-top: 70px !important;padding-bottom: 70px !important;}” el_class=”mainiconpart”][vc_column][vc_row_inner gap=”30″][vc_column_inner width=”1/2″][vc_custom_heading text=”Online self-care” font_container=”tag:h2|font_size:25|text_align:left|color:%231489cc|line_height:35px” use_theme_fonts=”yes” css_animation=”fadeInUp” el_class=”mainheadingpart”][vc_custom_heading text=”Cut down your support cost and create a better experience for your customers with PBXware’s online self-care portal. Through the online self-care portal, users can access their personal dashboard and reports, check their voicemails, make changes to Enhanced Services such as Caller ID, Do Not Disturb, Call Forwarding, and more.” font_container=”tag:h3|font_size:17|text_align:left|color:%23777777|line_height:27px” use_theme_fonts=”yes” css_animation=”fadeInUp”][/vc_column_inner][vc_column_inner width=”1/2″][vc_custom_heading text=”Comprehensive Role Based Management” font_container=”tag:h2|font_size:25|text_align:left|color:%231489cc|line_height:35px” use_theme_fonts=”yes” css_animation=”fadeInUp” el_class=”mainheadingpart”][vc_custom_heading text=”System administrators are able to create groups and users permissions in order to delegate the administration of PBXware. Users are grouped by: Administrator, Site Admin, Operator, Manager, and Other Custom Groups.” font_container=”tag:h3|font_size:17|text_align:left|color:%23777777|line_height:27px” use_theme_fonts=”yes” css_animation=”fadeInUp”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row” gap=”30″ css=”.vc_custom_1590660346689{padding-top: 70px !important;padding-bottom: 70px !important;background-color: #f9f9f9 !important;}” el_class=”togglepart”][vc_column width=”1/2″][vc_tta_accordion shape=”square” color=”white” spacing=”10″ gap=”10″ active_section=”1″ css_animation=”fadeInUp”][vc_tta_section title=”Secure voice” tab_id=”1590665032964-e519b4f4-1f1f”][vc_custom_heading text=”PBXware Call Center edition greatly increases security by encrypting your calls using TLS (Transport Layer Security) and SRTP (Secure Real-time Transport Protocol) protocols. And to add another layer of security, PBXware now supports Let’s Encrypt SSL certificates.” font_container=”tag:h3|font_size:17|text_align:left|color:%23777777|line_height:27px” use_theme_fonts=”yes” css_animation=”fadeInUp”][/vc_tta_section][vc_tta_section title=”API” tab_id=”1590665033575-850ec89d-5b7b”][vc_custom_heading text=”Connect your applications to PBXware with the PBXware’s simple, powerful, and secure application programming interface (API). You can access Extensions, Trunks, DIDs, Ring Groups, IVRs, and more via HTTP protocol.” font_container=”tag:h3|font_size:17|text_align:left|color:%23777777|line_height:27px” use_theme_fonts=”yes” css_animation=”fadeInUp”][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column width=”1/2″][vc_tta_accordion shape=”square” color=”white” spacing=”10″ gap=”10″ active_section=”1″ css_animation=”fadeInUp”][vc_tta_section title=”Activity log” tab_id=”1590665034687-192f82ee-594a”][vc_custom_heading text=”You can now track date, time and activity of each user to improve time management and increase productivity. Knowing who accessed various files and made changes on the server can increase security and give you a greater insight into how your business operates.” font_container=”tag:h3|font_size:17|text_align:left|color:%23777777|line_height:27px” use_theme_fonts=”yes” css_animation=”fadeInUp”][/vc_tta_section][vc_tta_section title=”Asterisk CLI in Browser” tab_id=”1590665035263-26e0c736-8500″][vc_custom_heading text=”Conveniently and securely access the Asterisk command line interface (CLI) straight from your browser.” font_container=”tag:h3|font_size:17|text_align:left|color:%23777777|line_height:27px” use_theme_fonts=”yes” css_animation=”fadeInUp”][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1592634480709{padding-top: 40px !important;padding-bottom: 40px !important;background-color: #1489cc !important;}” el_class=”contactus”][vc_column][vc_row_inner gap=”30″][vc_column_inner width=”2/3″][vc_custom_heading text=”Have questions? We have answers.” font_container=”tag:h3|font_size:32|text_align:center|color:%23ffffff|line_height:40px” use_theme_fonts=”yes” css_animation=”fadeInUp”][/vc_column_inner][vc_column_inner el_class=”diffbtn” width=”1/3″][ivan_button size=”large” align=”to-left” animation=”fadeInUp” animation_delay=”300″ animation_iteration=”1″ template=”dark-bg” c_id=”.vc_1589374224310″]Contact Us[/ivan_button][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row disable_element=”yes” css=”.vc_custom_1589540170209{padding-top: 70px !important;padding-bottom: 70px !important;}” el_class=”mainiconpart”][vc_column][vc_row_inner][vc_column_inner][vc_custom_heading text=”Ready to get started?” font_container=”tag:h2|font_size:50|text_align:center|color:%234319ff|line_height:60px” use_theme_fonts=”yes” css_animation=”fadeInUp” el_class=”mainheadingpart”][vc_empty_space height=”25px”][ivan_button align=”to-center” animation=”fadeInUp” animation_delay=”500″ animation_iteration=”1″ template=”dark-bg” c_id=”.vc_1589523503037″]Request a demo![/ivan_button][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]